What should I do if my flight is cancelled or delayed?

If your internal flight is cancelled, the airline company usually
will arrange for you to stay overnight at an airport hotel and let you board another flight the next day.

When should I arrive at the airport so that I will have enough time for boarding?

Airline usually stop checking-in 30 to 45 minutes before scheduled departure of the flights,
so you need to arrive at least 90 minutes before the departure time. Don't forget to allow for time to get from your hotel to the airport.

What is the airport tax in China?

For domestic flights inside China, a CNY50.00 airport construction fee is levied for each
adult (people older than 12 years), and for international flights, CNY90.00 for departure tax. However, you do not need to pay it at the airport since they are included in the airfare starting September 1st, 2004.

Are you able to request window or aisle seating on our domestic flights?

The seat assignment on flights cannot be booked when purchasing the tickets. However, your seat can be assigned when you receive your boarding pass at the airport. Please ask your tour guide or the airport staff to do it for you.